Pharmacy Technician

US-TX-Dallas | US-OK-Oklahoma City
2 years ago
ID
2014-1033
# of Openings
4
Category
Healthcare Support

Overview

Great Opportunity for Pharmacy Technician to have a great career!!!

Responsibilities

• Process Specialty Pharmacy medications within established guidelines, while providing detailed documentation via internal and external systems.
• Use various computer applications both internal and commercial to perform, but not limited to: item entry tasks, verify eligibility, setting up patient shipments
• Work in various claims processing systems.
• Support Customer Service in providing accurate and timely responses relating to order status, claim handling issues, and special processing circumstances as they arise.
• Provide exceptional customer service and responses in a timely and professional manner whether through incoming calls or outgoing calls.
• Initiate and/or respond to customer correspondence pertaining to new prescriptions, claim adjustments, payment inquiries, processing questions, or other product related inquiries.

Assist supervisory personnel in the development and maintenance of injectable processing.
• Assist in providing on-the-job training to new staff members when requested.

Qualifications

• High School Diploma. Certified Pharmacy Technician preferred. 
• 1+ years experiences in pharmacy operations, managed care,  hospitals and /or retail environments. Previous experience in specialty or home infusion pharmacy is highly desirable but not required.
• Certified Pharmacy Technician preferred.    
• Special Skills (e.g. 2nd language): 
• Solid oral and written communication skills
• Experience in the use of pharmaceutical references
• Experience in evaluating information from both oral and written sources, pharmaceutical references and report information to pharmacists.
• Ability to identify clinical issues throughout all steps of prescription filling process and communicate to pharmacists. 
• Ability to use Microsoft products including Word, Excel and PowerPoint is required.

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